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About Us & FAQ's

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Who, what and where is the MagazineCity?
The TRUTH about those Free Trial offers
What People are Saying
We invite comparison!
A Few words about Security
Refunds and Returns
Foreign subscriptions and International Delivery
When to expect your first issues
Free services at the magazine clinic
Gift subscriptions
Our Guarantee
Payment options
Privacy policy
Publisher services
What about renewals?
Requests, suggestions and wish list



MagazineCity.Net is the online marketing creation of a group of magazine circulation professionals, recognized as leaders in the industry since the 1970's.

Write to us!
650 Peter Jefferson Parkway
Suite 190
Charlottesville, VA 22911
(telephone) 800-787-1414 or 434-817-1800
newsstand@magazinecity.net

Our office is open weekdays between 9 am to 6 pm eastern time.

For customer service inquiries on any magazine, no matter how you purchased it or what the problem, please visit our customer service center, and we'll do our best to help

For publisher information, please visit our Publishers' Services page. 


Our Privacy Policy

We are strong believers in everyone's inalienable right to be left alone, to be allowed to live and make choices without the world studying every move, and we pledge to honor your privacy in every way we can. 

When an order is transmitted to the publishers, only the shipping name and address are submitted, with the exception of orders for the New York Times, newspaper, their Book Review and the Large Type Weekly.  This exception is made so that service can begin within days instead of weeks, and because in those instances the charges are billed directly by the New York Times rather than MagazineCity.net LLC. In no other instance will we provide others with your address, phone number or credit card information. 

We request that children always ask their parents for permission before sending any information about themselves to us or anyone else over the internet.

MagazineCity.net LLC, producer of  MagazineCity and its related content and service sites, believes that electronic privacy is crucial for the ongoing success of the Internet as a service, commercial, and entertainment medium.  On occasion, MagazineCity.net LLC will make available to potential advertisers, research firms, and business partners aggregated results from research it has conducted on its MagazineCity.net LLC readership base. MagazineCity.net LLC will only provide such demographic information on an aggregated basis and does not disclose individual reader information.

E-mail
Any/all e-mail addresses sent to us as the result of correspondence with the consumers of MagazineCity.net LLC will not be used or collected for the purposes of reselling to a third party and will not be added to a bulk e-mailing list.

Cookies
The use of advertising cookies sent by third-party servers is standard in the Internet industry. You may occasionally get cookies from our advertisers. MagazineCity.net LLC cannot and does not control these cookies.

Traffic Data
Each time a visitor comes to a MagazineCity.net LLC website, information is collected to improve the overall quality of MagazineCity.net LLC sites. MagazineCity.net LLC collects the visitor's domain name/IP Address (e.g., whether the user is logged on from netscape.com or yale.edu or 255.255.255.0), referral data (e.g., we record the address of the last URL a user visited prior to clicking through to an MagazineCity.net LLC site), and browser/platform type (e.g., a Netscape browser on a Macintosh platform).

Parts of MagazineCity.net are hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

In addition to collecting this type of information, MagazineCity.net LLC's advertisement delivery system collects aggregate search terms for internal reporting and targeted advertising. MagazineCity.net LLC's advertisement delivery system collects visitor information for purposes of product monitoring, product improvement, and targeted advertising.  MagazineCity.net LLC  works with third parties such as the ValueClick network that serves ads for  this site.  To learn more about how ValueClick manages the privacy of information in conjunction with serving ads on this site, please visit http://www.valueclick.com/privacy.html.

MagazineCity.net LLC also counts, tracks, and aggregates the visitor's activity into our analysis of general traffic flows at MagazineCity.net LLC sites (e.g., tracking where traffic comes from and how traffic flows within the MagazineCity.net LLC sites). MagazineCity.net LLC may merge this information into group data, which may then be shared on an aggregated basis with potential advertisers, research firms, and business partners. MagazineCity.net LLC will not disclose your individual identity or personal data. When MagazineCity.net LLC does present aggregated information to potential advertisers, research firms and business partners, no one will be able to identify you or contact you.

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